:root{
  --bg:#f4f6fb;--panel:#fff;--panel-2:#f8fafc;--ink:#111827;--muted:#64748b;--soft:#94a3b8;--primary:#246bfe;--primary-2:#0f5bff;--line:#e6eaf2;--radius:20px;--shadow:0 18px 50px rgba(15,23,42,.08);--shadow-sm:0 8px 22px rgba(15,23,42,.06)
}
*{box-sizing:border-box} body{margin:0;color:var(--ink);font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;background:var(--bg);font-size:15px} a{text-decoration:none;color:inherit}.text-muted{color:var(--muted)!important}.small-muted{font-size:12px;color:var(--muted)}
.admin-shell{min-height:100vh;display:flex;background:radial-gradient(circle at top right,rgba(36,107,254,.08),transparent 30%),var(--bg)}
.sidebar{width:270px;background:#08111f;color:#dbe4f0;padding:18px;position:fixed;inset:0 auto 0 0;overflow:auto;z-index:20;border-right:1px solid rgba(255,255,255,.08)}
.brand-lockup{display:flex;align-items:center;gap:12px;color:#fff;margin-bottom:24px;padding:8px 6px}.brand-lockup strong{display:block;font-size:18px;line-height:1}.brand-lockup small{display:block;color:#92a2b9;font-size:12px;margin-top:3px}.brand-mark{display:grid;place-items:center;height:44px;width:44px;border-radius:16px;background:linear-gradient(135deg,#1f75ff,#38d39f);color:#fff;font-weight:900;font-size:24px;box-shadow:0 10px 26px rgba(36,107,254,.26)}
.side-label{font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:#708099;margin:22px 10px 9px}.side-nav{display:grid;gap:4px}.sidebar .nav-link{display:flex;align-items:center;gap:11px;color:#cbd7e5;padding:11px 12px;border-radius:13px;font-weight:720}.sidebar .nav-link span{display:grid;place-items:center;width:23px;height:23px;color:#9fb0c5}.sidebar .nav-link:hover,.sidebar .nav-link.active{background:rgba(255,255,255,.10);color:#fff}.sidebar .nav-link.active span{color:#56d79a}
.main-panel{flex:1;min-width:0;margin-left:270px}.topbar{height:78px;display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 28px;background:rgba(255,255,255,.86);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:10;backdrop-filter:blur(16px)}.top-title h1{margin:0;font-weight:850;font-size:25px;letter-spacing:-.03em}.top-title small{color:var(--muted)}.topbar-actions{display:flex;align-items:center;gap:10px}.user-chip{display:flex;align-items:center;gap:9px;border:1px solid var(--line);background:#fff;border-radius:999px;padding:7px 12px;font-weight:700}.avatar-dot{height:28px;width:28px;border-radius:999px;display:grid;place-items:center;background:#eff6ff;color:#1d4ed8}.sidebar-toggle{display:none;border:1px solid var(--line);background:#fff;border-radius:12px;font-size:20px;width:42px;height:42px}.content-wrap{padding:28px;max-width:1520px}.page-actions{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:18px}.page-actions .btn{white-space:nowrap}
.card-soft{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm)}.card-section{padding:24px}.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:16px}.stat-card{padding:20px}.stat-card .label{color:var(--muted);font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.08em}.stat-card .value{font-size:34px;font-weight:900;line-height:1.05;letter-spacing:-.04em}.stat-card .hint{font-size:13px;color:var(--muted);margin-top:6px}.metric-icon{height:38px;width:38px;border-radius:14px;background:#eff6ff;color:#2563eb;display:grid;place-items:center;font-weight:900;margin-bottom:12px}
.clean-table{width:100%;border-collapse:separate;border-spacing:0 10px}.clean-table thead th{font-size:12px;color:var(--muted);font-weight:800;text-transform:uppercase;letter-spacing:.06em;padding:0 14px}.clean-table tbody tr{background:#fff;box-shadow:var(--shadow-sm)}.clean-table tbody td{padding:14px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);vertical-align:middle}.clean-table tbody td:first-child{border-left:1px solid var(--line);border-radius:15px 0 0 15px}.clean-table tbody td:last-child{border-right:1px solid var(--line);border-radius:0 15px 15px 0}.brand-logo-sm{width:44px;height:44px;object-fit:contain;border-radius:14px;background:#f8fafc;border:1px solid var(--line);padding:5px}.brand-row{display:flex;align-items:center;gap:12px}.brand-row strong{display:block}.brand-row small{display:block;color:var(--muted);max-width:360px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.badge-soft{border-radius:999px;padding:.42rem .68rem;font-weight:800;font-size:12px}.badge-active{background:#dcfce7;color:#15803d}.badge-inactive{background:#e5e7eb;color:#475569}.badge-status{border-radius:999px;padding:.42rem .68rem;font-weight:800;font-size:12px;white-space:nowrap}.status-New{background:#dbeafe;color:#1d4ed8}.status-Open{background:#dcfce7;color:#15803d}.status-Pending{background:#fef9c3;color:#a16207}.status-Replied{background:#ede9fe;color:#6d28d9}.status-Waiting-Customer{background:#ffedd5;color:#c2410c}.status-Closed{background:#e5e7eb;color:#374151}.priority-Urgent{background:#fee2e2;color:#b91c1c}.priority-High{background:#ffedd5;color:#c2410c}.priority-Medium{background:#dbeafe;color:#1d4ed8}.priority-Low{background:#dcfce7;color:#15803d}
.form-control,.form-select{border-radius:13px;border-color:#dde4ef;padding:.72rem .9rem}.form-control:focus,.form-select:focus{border-color:#8db7ff;box-shadow:0 0 0 .25rem rgba(36,107,254,.12)}.btn{border-radius:13px;font-weight:800}.btn-primary{background:var(--primary);border-color:var(--primary)}.btn-primary:hover{background:var(--primary-2);border-color:var(--primary-2)}.btn-outline-secondary{border-color:#d7deea;color:#475569}.section-title{font-weight:850;font-size:18px;letter-spacing:-.02em}.section-subtitle{color:var(--muted);font-size:14px;margin-top:2px}.form-panel{padding:24px}.form-panel+.form-panel{margin-top:18px}.two-col{display:grid;grid-template-columns:1fr 1fr;gap:16px}.three-col{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}.embed-code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;min-height:112px}.copy-row{display:flex;gap:8px}.copy-row textarea{flex:1}.pill-tabs{display:flex;gap:8px;flex-wrap:wrap}.pill-tabs .btn{border-radius:999px}.empty-state{padding:44px;text-align:center;color:var(--muted);background:#fff;border:1px dashed #ccd5e3;border-radius:20px}
.brand-view-hero{display:grid;grid-template-columns:1fr auto;gap:20px;align-items:center;padding:24px}.brand-identity{display:flex;gap:16px;align-items:center}.brand-identity img{width:78px;height:78px;object-fit:contain;border-radius:22px;background:#f8fafc;border:1px solid var(--line);padding:8px}.brand-identity h2{font-size:28px;line-height:1.05;font-weight:900;letter-spacing:-.04em;margin:0}.quick-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(210px,1fr));gap:14px}.quick-card{padding:17px;border:1px solid var(--line);border-radius:18px;background:#fff}.quick-card strong{display:block;font-size:20px}.quick-card span{color:var(--muted);font-size:13px}.dept-admin-grid,.forms-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(250px,1fr));gap:14px}.dept-admin-card,.form-card{padding:18px;border:1px solid var(--line);background:#fff;border-radius:18px;box-shadow:var(--shadow-sm)}.dept-admin-card .icon{height:42px;width:42px;border-radius:14px;display:grid;place-items:center;background:#eff6ff;color:#1d4ed8;font-weight:900;margin-bottom:12px}.field-row{display:grid;grid-template-columns:70px 1fr 130px 100px 120px;gap:10px;align-items:center;border:1px solid var(--line);border-radius:16px;padding:12px;margin-bottom:10px;background:#fff}.logic-card{display:flex;justify-content:space-between;gap:12px;align-items:center;border:1px solid var(--line);border-radius:15px;background:#fff;padding:12px;margin-bottom:10px}
.login-page{min-height:100vh;display:grid;place-items:center;padding:24px;background:radial-gradient(circle at top left,#dbeafe,transparent 35%),radial-gradient(circle at bottom right,#dcfce7,transparent 28%),linear-gradient(135deg,#f8fafc,#eef2ff)}.login-card{width:min(450px,100%);padding:34px;border-radius:30px;background:#fff;box-shadow:0 30px 90px rgba(15,23,42,.14);border:1px solid #e6eaf2}.login-card .brand-lockup{color:#111827;margin-bottom:18px}.login-card .brand-mark{box-shadow:none}
.public-body{--brand-color:#246bfe;background:linear-gradient(180deg,color-mix(in srgb,var(--brand-color) 12%,#fff),#f8fafc 260px);font-size:14px}.public-shell{max-width:920px;margin:0 auto;padding:18px}.public-hero{text-align:center;padding:18px 12px 16px}.public-logo{max-height:62px;max-width:180px;object-fit:contain;background:#fff;border-radius:16px;padding:8px;box-shadow:0 10px 28px rgba(15,23,42,.10);border:1px solid var(--line)}.public-hero h1{font-size:clamp(24px,4vw,36px);letter-spacing:-.04em;font-weight:900;margin:12px 0 6px}.public-hero p{max-width:650px;margin:0 auto;color:#64748b;line-height:1.55}.support-box{background:#fff;border:1px solid var(--line);border-radius:24px;padding:20px;box-shadow:0 16px 45px rgba(15,23,42,.08)}.support-tabs{display:flex;justify-content:center;gap:8px;margin-bottom:16px}.support-tabs a{padding:9px 14px;border:1px solid var(--line);border-radius:999px;background:#fff;color:#475569;font-weight:800}.support-tabs a.active{background:var(--brand-color);border-color:var(--brand-color);color:#fff}.dept-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:12px}.dept-card{cursor:pointer;padding:16px;border:1px solid var(--line);border-radius:18px;background:#fff;transition:.16s;min-height:145px;display:flex;flex-direction:column}.dept-card:hover{transform:translateY(-2px);box-shadow:0 16px 38px rgba(15,23,42,.10);border-color:var(--brand-color)}.dept-icon{height:40px;width:40px;border-radius:14px;display:grid;place-items:center;background:color-mix(in srgb,var(--brand-color) 12%,white);color:var(--brand-color);font-weight:900;margin-bottom:10px}.dept-card h3{font-size:16px;font-weight:900;margin-bottom:5px}.dept-card p{font-size:13px;color:#64748b;margin:0;line-height:1.45}.public-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.public-form-grid .full{grid-column:1/-1}.thread-message{border-radius:18px;padding:14px;margin-bottom:12px;background:#f8fafc;border:1px solid #e2e8f0}.thread-message.staff{background:#eef2ff;border-color:#c7d2fe}.thread-message.customer{background:#f8fafc}.thread-message.internal{background:#fff7ed;border-color:#fed7aa}.field-hidden-by-rule{display:none!important}.public-footer-note{text-align:center;color:#94a3b8;font-size:12px;margin-top:14px}
@media(max-width:980px){.sidebar{transform:translateX(-100%);transition:.2s}.sidebar.open{transform:none}.main-panel{margin-left:0}.sidebar-toggle{display:grid;place-items:center}.topbar{height:auto;align-items:flex-start}.topbar-actions{flex-wrap:wrap;justify-content:flex-end}.content-wrap{padding:18px}.two-col,.three-col{grid-template-columns:1fr}.field-row{grid-template-columns:1fr}.brand-view-hero{grid-template-columns:1fr}.page-actions{align-items:flex-start;flex-direction:column}}
@media(max-width:640px){.public-shell{padding:12px}.support-box{padding:15px;border-radius:18px}.public-form-grid{grid-template-columns:1fr}.dept-grid{grid-template-columns:1fr}.topbar-actions .user-chip{display:none}.clean-table tbody td{padding:12px}.brand-row small{max-width:170px}.login-card{padding:24px}}